Welcome to Gwalher!

We are delighted to have you as our valued customer. Please familiarize yourself with our store policy outlined below to ensure a pleasant shopping experience:

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Product Availability:
we introducing "order based grinding concept". when a customer places an order for a specific spice/blend. the spice is ground fresh at that time, rather than being pre-ground and stored for an extended period of time. This ensures that the spice is as fresh as possible when it reaches the customer, which can have a significant impact on its flavor and aroma.

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Pricing:
We make every effort to ensure accurate pricing for all our products. In the event of a pricing error, we reserve the right to cancel or modify the order, and we will contact you to provide options such as a revised price or cancellation with a full refund.

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Payment Method:

At Gwalher, we offer a variety of secure and convenient payment options to ensure a seamless checkout process. Choose the payment method that best suits your preferences:

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• Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Simply enter your card details during checkout, and rest assured that your information will be encrypted and securely processed.

• Mobile Wallets: You can use popular mobile wallet services such as Apple Pay, Google Pay, and Samsung Pay to make quick and secure payments from your compatible mobile device. Enjoy the convenience of a seamless checkout experience with just a few taps

• Payments Gateways: If you prefer using Payments Gateways, you can choose this option at checkout. Log in to your account to authorize the payment and enjoy the added security and convenience.

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Order Cancellation:
If you wish to cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, provided that the order has not been shipped. If the order has already been dispatched, you may refer to our Returns and Refunds policy for further assistance.

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Returns and Refunds:
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please refer to our Returns and Refunds policy for detailed instructions on initiating a return or seeking a refund.

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Customer Support:
Our dedicated customer support team is here to assist you with any queries or concerns you may have. Please feel free to reach out to us via email at customercare@gwalher.com or through our designated customer support channels. We strive to respond to all inquiries promptly and provide the necessary assistance.

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Privacy and Security:
We prioritize the privacy and security of your personal information. We employ industry-standard measures to safeguard your data and ensure a secure online shopping experience. For more details, please refer to our Privacy Policy.

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Feedback and Reviews:
We greatly value your feedback and encourage you to share your shopping experience with us. Your reviews help us enhance our products and services to better meet your needs. You can provide feedback on our website or through our customer support channels.

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By shopping with Gwalher, you agree to comply with our store policy. We reserve the right to modify or update this policy at any time. It is advisable to review our store policy periodically for any changes.

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Thank you for choosing Gwalher. We appreciate your trust and look forward to serving you with the highest quality products and exceptional customer service.